WordPress Maintenance and Support

Support Packages

Payment Terms

All maintenance agreements are billable monthly in advance and do not have a set contract time.

Cancellation of maintenance agreements require 30 days notice.

Once off WordPress and Plugin updates can be quoted for after assessing the current version of your website and what updates are available to process.

For clients with no support plans, support is available at a rate of $120 (ex gst) per hour (billed half hourly).

If you have a support plan (excluding maintenance only), the rate is reduced to $110 (ex gst) per hour for any time above your monthly included support time. Support plan clients will be notified before any additional charges are accrued on their accounts.